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Intershift report: A standard for handovers

Rehabilitation Directorate, Leicestershire and Rutland, NHS Trust

An analysis of the nursing literature on the subject of handovers or 'intershift reports' revealed little authoritative literature on the subject and a lack of any conceptual consistency on the matter. Handovers appear to fit into two main camps: those that have adopted primarily a managerial agenda, and those that serve a predominantly psychosocial function. It is suggested that such a dichotomy of opinion is too rigid and that both agendas can be satisfied if handovers are utilised flexibly. A standard for handovers is constructed, which brings together some key findings in an attempt to define 'best practice' on this subject. Donabedian's structure-process-outcome framework is taken as the theoretical basis for the standard because it is widely used in standard-setting today and therefore can be seen as being authoritative.

Key Words: Intershift reporting • Communication • Teambuilding • Positive client outcomes

Nursing Times Research, Vol. 5, No. 6, 451-459 (2000)
DOI: 10.1177/136140960000500610


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